We may collect personal information that you voluntarily provide to us when you schedule an appointment, register as a patient, fill out forms, or communicate with our office. This information may include your name, address, email address, phone number, date of birth, dental and medical history, insurance information, and payment details. We also automatically collect certain information when you visit our website, including your IP address, browser type, operating system, referring URLs, and pages viewed.
We use the information we collect to provide, maintain, and improve our dental services. This includes scheduling and managing appointments, maintaining your dental records, processing payments and insurance claims, communicating with you about your treatment and appointments, sending appointment reminders and follow-up care instructions, and responding to your inquiries and requests. We may also use your information to comply with legal obligations, prevent fraud, and protect the rights and safety of our patients and staff.
We do not sell, trade, or rent your personal information to third parties. We may share your information with trusted service providers who assist us in operating our practice, such as billing services, insurance companies, dental laboratories, and IT service providers. These parties are contractually obligated to keep your information confidential and use it only for the purposes we specify. We may also disclose your information when required by law, in response to legal process, to protect our rights or property, or in connection with a business transfer or sale.
As a healthcare provider, we comply with the Health Insurance Portability and Accountability Act (HIPAA) and maintain the privacy and security of your protected health information. You have the right to access your medical records, request corrections, receive an accounting of disclosures, and request restrictions on how your information is used. For more detailed information about your HIPAA rights, please request our Notice of Privacy Practices at our office.
We implement appropriate technical and organizational security measures to protect your personal information from unauthorized access, disclosure, alteration, and destruction. These measures include secure servers, encryption of sensitive data, restricted access to personal information, and regular security assessments. However, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.
Our website may use cookies and similar tracking technologies to enhance your browsing experience, analyze website traffic, and understand user preferences. You can control cookie settings through your browser preferences, though disabling cookies may limit your ability to use certain features of our website.
Our services are not directed to children under the age of 13, and we do not knowingly collect personal information from children under 13 without parental consent. If you are a parent or guardian and believe we have collected information from your child, please contact us immediately.
You have the right to access, update, or delete your personal information. You may opt out of receiving promotional communications from us by following the unsubscribe instructions in those communications. You may also contact our office directly to exercise these rights or update your preferences.
We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will post any changes on this page and update the effective date. We encourage you to review this Privacy Policy periodically to stay informed about how we protect your information.
If you have questions or concerns about this Privacy Policy or our privacy practices, please contact Centergate Family Dentistry. We are committed to addressing your concerns and protecting your privacy.
